Privacy Policy

At Khoro ya Zwikhala (KyZ), accessible from kyz.co.za, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by KyZ and how we use it.

1. Information We Collect

If you register for an account or contact us directly, we may collect information including:

• Your name, email address, and phone number.
• Your subscription history, billing settings, and transaction details.
• Your unique device identification metadata, browser type, and user-agent string (collected specifically to enforce your account's subscription device restrictions).

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our eTender Explorer platform.
• Authenticate user logins and manage plan upgrades.
• Verify your registered devices in accordance with your subscription limits.
• Communicate with you regarding support, billing updates, or enquiries.

3. Contact and Support

All official notices, enquiries, general questions, and technical support communications are conducted via email at:

Email: contact@kyz.co.za

4. Security

We employ industry-standard security measures, including SSL encryption and secure session handling, to protect your personal details and tokens from unauthorized access.